AI infrastructure that runs your operations, not slides explaining what could. From customer service to document processing to operational workflows — built, deployed, monitored, and continuously tuned.
Building production AI systems for businesses since 2010
What Production AI Looks Like
Most "AI initiatives" stall because they picked the wrong use case, lacked production architecture, or had no operator handoff. We build for the opposite outcome — live systems, real workloads, measurable impact.
The Diagnostic identifies AI applications that pass the production filter — high impact, technically feasible with your data, with a clear path to operator handoff.
LLM orchestration, RAG retrieval over your proprietary data, monitoring, fallback logic, and governance — built for real workloads. Platform-neutral: Claude, GPT, Azure OpenAI, Gemini, or hybrid, selected for your compliance posture.
Documented runbooks. Accuracy monitoring. Drift detection. Escalation procedures. The AI runs as a reliable operational system, not a science project.
Engagement Options
The Diagnostic is the formal qualification step for Transformation or Managed Operations — we do not propose a multi-quarter engagement without it.
Tier 1 · Start here
$7,500
Fixed fee. One-time payment.
3 weeks
From kickoff to deliverable
A structured assessment of where AI delivers the most leverage in your business, scored on impact, feasibility, and timeline.
What is included
Business-wide AI opportunity inventory
20-40 candidate use cases across operations, sales, support, finance, marketing, and back office.
Use case prioritization scoring
Impact × feasibility × time-to-value, mapped to your specific business.
Production AI readiness assessment
Data quality, integration maturity, team fluency, governance, compliance landscape.
Written roadmap
12-15 pages: current state, opportunity inventory, recommended sequence, target architecture sketch.
Tier 2 proposal (when applicable)
If Transformation is the right next step, you receive a tailored fixed-scope proposal alongside the deliverable.
Best for
Businesses $10M-$200M revenue under pressure to deploy AI but unsure where to start, or with stalled pilots that need a strategic reset.
Tier 2 · Multi-quarter build
Engagement-scoped
Tailored pricing presented in your Statement of Work after the Diagnostic.
12-16 weeks
Typical range. Scope-dependent.
A full production deployment of 1-3 AI use cases selected during the Diagnostic. Every Transformation begins with the Diagnostic.
What is included
Production AI deployment
1-3 prioritized use cases — document processing, customer service AI, sales ops, RAG-over-internal-data, workflow automation.
Custom AI agents
Tailored to specific operational roles, integrated into the systems your team already uses.
Systems integration
CRM, ERP, support platform, data warehouse — wherever the AI needs to read from and write to.
AI governance framework
Audit logging, monitoring, escalation procedures suitable for SOC 2 and compliance review.
Operational handoff + 90-day support
Your team learns to run, monitor, and tune the deployed systems. Post-launch tuning included.
Best for
Businesses ready to invest in real AI infrastructure, not another pilot. Post-Series-B/C, PE-backed mid-market, service businesses facing margin pressure, ops-heavy companies hitting scaling ceilings.
Tier 3 · Transformation + ongoing operations
Engagement-scoped + retainer
Build cost plus monthly retainer. Tailored at SOW.
12-16 weeks build + ongoing
Build identical to Tier 2. Operations continuous.
Tier 2 build followed by our team operating the deployed AI systems on your behalf. Your team focuses on strategy; ours runs the operational machine.
What is included
Everything in Tier 2
Same build, same architecture, same governance.
Continuous monitoring
Accuracy tracking, exception handling, drift detection on every deployed system.
Continuous tuning
As your data and business evolve, the AI tunes with them.
Quarterly ROI reviews + use case discovery
Measured impact, expansion recommendations, retirement of underperformers. New use cases proposed; you decide what ships.
Operational escalation handling
When an AI system needs human escalation, we manage routing and resolution.
Best for
Businesses that want production AI outcomes without staffing a Head of AI plus ML engineers. Common for post-Series-B/C and PE portfolio companies.
The Diagnostic is the qualifying step for Tier 2 or Tier 3. The scoping work it produces is what makes the proposal accurate, and it gives both sides a structured way to confirm fit.
Reference Engagement
Industry
Real estate — luxury residential
Practice
Top-producing agent / regional brokerage
Engagement type
Production AI Transformation (Tier 2 — 10 weeks)
Year
2025
A top-producing luxury agent was burning 15+ hours per week manually researching expired MLS listings — pulling property records, skip-tracing owners, drafting outreach. By the time outreach started, competing agents had already worked the same leads. As the agent put it: "I am losing deals I should be winning because I cannot move fast enough on the data side."
15 hrs → 0 hrs / wk
Manual lead research time
Agent's research workload eliminated. Hours redirected to listing appointments and client work.
4× faster
Time from listing expiration to first outreach
First touch lands the same day instead of 3-4 days later.
+38%
Qualified appointments booked per month
Speed-to-contact advantage compounded with verified enrichment data.
12 closings
Deals attributable to the system in the first 90 days
Tracked through Follow Up Boss lead source attribution.
I was the bottleneck in my own pipeline. The system runs while I sleep, and by the time I am at my desk, the qualified leads are already in my calendar.
— Top-producing luxury real estate agent
Engagement Range
Production AI work spans verticals. The architecture decisions change; the operational rigor does not.
E-commerce — regulated categories
Outcome
Sellers move from finding out about recalls via marketplace suspension to acting on them ahead of platform enforcement.
A daily-running workflow reads active product catalogs from Amazon SP-API and Shopify, scrapes recall feeds from FDA, CPSC, and Health Canada, and uses LLM-based fuzzy matching to resolve product identifiers across inconsistent formats — UPC in one feed, ASIN in another, brand-and-model in a third. Flagged listings trigger SMS + email + dashboard alerts with affected batch numbers, severity, and regulatory deadlines. Auto-pause logic protects seller accounts before marketplace enforcement.
How We Work
Every engagement — Diagnostic, Transformation, or Managed Operations — runs the same backbone. Scope precisely, build methodically, document rigorously.
01
Week 0
A structured questionnaire (~20 minutes) captures your business context and current AI initiatives. Discovery call confirms scope; written proposal delivered within 2 business days.
02
Weeks 1-3 (Tier 2) / Built into deliverable (Diagnostic)
Use case inventory, scoring, and target architecture documented before build begins. Your team reviews and approves selections.
03
Weeks 4-12 (Tier 2)
Production AI deployment with weekly working sessions. Incremental delivery — components ship as they are built, not waterfall.
04
Weeks 13-16 (Tier 2)
Your team operates the deployed AI with our oversight. Runbooks, training, monitoring dashboards delivered; 90-day post-launch tuning included.
05
Ongoing
Our team operates the AI infrastructure end-to-end. Continuous monitoring, tuning, exception routing; quarterly business reviews surface new use cases.
Frequently Asked Questions
Production AI deployments vary substantially in scope. Customer service AI for a 200-seat support team is fundamentally different from a multi-system document processing pipeline. Pricing the Diagnostic publicly tells you exactly what to expect for that engagement. Pricing Tier 2 and Tier 3 publicly would mean either inflating estimates to cover worst-case scope or underpricing them and discovering issues mid-build. The Diagnostic produces the structured scoping that makes the Tier 2 proposal accurate.
Have a question we have not covered? Reach out at hello@bestpracticify.co or start with the Diagnostic intake — most questions are easier to answer in context.
Ready to begin?
A 3-week structured assessment of your business and AI readiness. Fixed fee, fixed scope, written deliverable. If a multi-quarter Transformation is the right next step, we deliver the proposal alongside the Diagnostic deliverable.
Begin Diagnostic intakeNot sure which engagement fits? Begin with the Diagnostic — it is the qualifying step for Tier 2 and Tier 3, so no time is wasted either way.
